Frequently Asked Questions

Frequently Asked Questions

 

How can I schedule a building tour?The Mid-Island Y JCC welcomes prospective members to take escorted tours of our facilities. We encourage you to just stop by or make an appointment by calling Joanne Ethe, x306 or Diana Kristall, x313.

Can I bring a guest and if so is there a fee?
Guest passes can be purchased for the Fitness & Recreation facility. Fees: $10 for adults and $5 for children (up to age 11). Guest fees can be credited towards membership if applied within 30 days.

If I am visiting from out of town or go on vacation, can I use other JCC’s?
If you travel outside the New York area, most JCCs will honor your valid Mid-Island Y JCC membership for up to two weeks. We extend the same courtesy to your out-of-town guests. In addition, if any part of our facility is not usable for any length of time, in most instances, we will provide reciprocity.

What is your Kashruth policy?
The Mid-Island Y JCC maintains Jewish dietary laws and we request the cooperation of all who use the facilities. In general, this means that all lunches or snacks brought into the JCC must be Kosher certified.

Are gift certificates available?
Membership gift certificates can be purchased for one month, three months or a whole year. Monetary gift certificates in denominations of $25 can be used towards classes, events or programs.

Through a gift to the JCC’s Tribute Fund and by acknowledging a special person, a memorable occasion, an outstanding achievement or by honoring the memory of a loved one, you are supporting vital programs and services that enhance the quality of life to those in need in our community. When we receive your gift of $18 or more, we’ll immediately send an appropriate notification to the person you indicate. The amount of the gift will not be mentioned.

Do I need to be Jewish to come to the JCC?
The Mid-Island Y JCC is non-sectarian and everyone, regardless of faith or background is welcome.

Can I freeze my Membership?
Members can freeze their membership during their membership year due to extraordinary circumstances, i.e. medical emergency. Please see or speak to Joanne Ethe, x306 for details.

Is the Mid-Island Y JCC handicapped accessible?
Our front doors and the side entrance to the 200 hall will automatically open when a data chip is passed over a main switch. These chips are adhered to your membership card (non-members get a visitor card). The cards are available through Membership Services and require a $5 deposit (refundable when you no longer need the chip). Please call the Membership Director at x306 for details.

Is Financial Aid available?
It is the philosophy of the Mid-Island Y JCC that no one be denied membership because of an inability to pay the established membership dues. Financial aide forms are available at the front desk and are reviewed in the strictest of confidence. Click HERE for the application.

What is your registration and fee policy?
All fees are payable at the time of registration. The Mid-Island Y JCC accepts most major credit cards; including MasterCard, VISA and Discover Card, as well as a personal check can be used to pay fees. Due to the increases in bank charges and handling costs, if your check is returned to the JCC by the bank for insufficient funds, you must pay a service charge of $40.

What happens if a program I have signed up for is canceled?
The Mid-Island Y JCC reserves the right to cancel any activity due to insufficient enrollment; a full refund will be given. You will be notified if we are unable to offer a class. Early registration will assure full classes and avoid cancellations.

Do you have a refund policy and if so, what is it?
All requests for refunds must be submitted in writing no later than two working days before a class or program begins. There is an administrative charge of 25% of the fee (minimum of $5). There are no refunds for a single session or event that is missed. Absolutely no refunds will be given once a class begins.

As for vacation programs, a refund will be made only if the registrant can be replaced from a JCC waiting list. The request must be submitted in writing at least two working days before the class or program is held. Nursery School, Camp, Cultural Arts events or any other programs for which special refund policies are indicated are not affected by the above refund policies. Those policies maybe found in the specific program description. The registrant assumes the full financial obligation once the activity has begun regardless of attendance.

What is your policy for dealing with children who have allergies?
There are many children in our school that have severe, life-threatening peanut and tree nut allergies. We are making every effort to ensure that their safety and health are not jeopardized. This means the Y, with your cooperation, will do its reasonable best to maintain peanut and tree nut free classrooms. When bringing in snack for your child for their birthday or Shabbat, snacks must now be pre-packaged with the appropriate kosher symbol. In addition, these snacks must be peanut or tree nut free. Bakery items will no longer be acceptable for snack, as we cannot guarantee that these products have not come in contact with peanuts or tree nuts.

Here is a list of some acceptable snacks: Fresh fruits & vegetables; plain mini-bagels; Entenmann’s Popems, Mini Muffins & Brownie Bites; Oreos; Chips Ahoy; CheezIts; ice cream cups (ShopRite brand); ices; graham crackers & pretzels. This is only a partial list.

Children are enrolled in classes in different Y Departments (i.e. E.C., Youth & Camping). Please notify each department of any allergies or health issues that could affect your child.

Can I make a donation?
The Mid-Island Y JCC appreciates your dedication to our facility. Please click on Support the JCC.

 




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